Payment Policy

Payment Methods:

We accept the following payment options:
Visa Card, Mastercard, Amex, Google Pay, and Apple Pay.

Payment Terms:
Payments for orders must be completed at the time of purchase.

Billing Information:
Customers are responsible for supplying accurate billing information, which includes billing addresses and payment details.

Refunds and Returns:
We provide a 45-day refund policy. Please consult our Refund Policy for more information.

Late Payments:
Not making payments on time may lead to order cancellations.

Billing Inquiries:
For any questions or disputes related to billing, please reach out to us at support@volucella.com.

Changes to Billing Terms:
We maintain the right to revise or alter these billing terms and conditions at any time. Any modifications will take effect immediately upon being posted on our website.

Contact Information:
If you have any questions or concerns about our billing terms and conditions, please contact us at support@volucella.com.

By making a purchase on our website, you acknowledge and agree to these billing terms and conditions.

 

  • Quick & Free Shipping

    Experience rapid delivery without any concealed charges! We provide complimentary shipping on every order within the UK, allowing you to shop confidently, assured that your products will reach you swiftly and without additional fees.

  • 100% Secure Payments

    At Volucella, we prioritize the security of your payment information. We utilize reliable payment gateways and encrypted transactions to guarantee that your purchases are processed securely and efficiently on every occasion.

  • Hassle-Free Returns

    We aim for you to be delighted with every purchase! If you are not entirely satisfied, just return your items within 45 days for a complete refund or exchange. No questions will be asked—shopping with us is consistently hassle-free!